1. INFORMATION WE COLLECT
We may collect the following types of information from you:
- Personal Information: When you book a taxi service with us, we may collect your full name, contact details (phone number, email address), and payment information to process your reservation.
- Journey Details: We collect information related to your travel plans, including pickup and drop-off locations, journey dates, and any specific requests you may have.
- Device Information: When you access our website or mobile app, we may collect technical information about your device, such as your IP address, browser type, operating system, and location data (with your consent).
2. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
- Service Provision: To provide you with our taxi services and process your bookings effectively.
- Customer Support: To address your queries, concerns, and requests for assistance.
- Improvement of Services: To enhance our services, website, and mobile app based on user feedback and preferences.
- Marketing Communications: With your consent, we may send you promotional offers, updates, and newsletters relevant to our services.
3. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
4. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, accidental loss, alteration, or disclosure. However, please be aware that no transmission of data over the internet is entirely secure, and we cannot guarantee the absolute security of your information.
5. DATA SHARING
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with:
- Our trusted service providers and partners who assist us in delivering our services (e.g., payment processors, IT support).
- Legal authorities or regulatory bodies if required by law or to protect our rights, safety, or the rights of others.
6. YOUR RIGHTS
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Withdraw consent for certain data processing activities (where applicable).
- Request the erasure of your personal data, subject to legal obligations.
7. UPDATES TO PRIVACY POLICY PAGE
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be effective immediately upon posting the updated policy on our website..
8. CONTACT US
If you have any questions, concerns, or requests regarding our Privacy Policy or the data we hold about you, please contact us on this page.
Thank you for trusting Sanbros Limited with your transportation needs. Your privacy matters to us, and we are committed to ensuring the security and confidentiality of your personal information.
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9. AMENDMENTS
We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.